Customer success / support operations Evaluator
$80 to $120/hIndicative range provided by Mercor
Posted on June 6, 2026 · Applications until October 17, 2026
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This remote role involves reviewing and assessing AI-generated work products in customer success and support operations against quality rubrics. The ideal candidate has five or more years of professional experience in the field and professional fluency in English.
Description in English, as published by Mercor.
About the role
We are hiring expert Evaluators in Customer success / support operations to review and assess AI-generated work products (documents, spreadsheets, and slide decks) for accuracy, rigor, and domain quality. You will apply deep subject-matter expertise to grade outputs.
This is a remote, hourly engagement.
Requirements (must have)
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5+ years of relevant professional experience in Customer success / support operations.
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Native or professional fluency in English.
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Highly proficient in Microsoft Office and Google Workspace, especially Slides (Google Slides / PowerPoint).
Preferred (nice to have)
- Advanced degree (Master's or higher) from a reputable institution.
What you'll do
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Evaluate AI-generated artifacts against domain-specific quality rubrics.
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Identify factual, aesthetic, and presentation errors.
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Provide clear, structured written feedback.
19 openings
About Mercor
Mercor is a US marketplace hiring remote experts for AI and consulting projects, from law to engineering. The original posting is on their site.
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